Brilliant movers - everything arrived just as we sent it. These guys are the real deal. Value for money was better than we could have imagined. Would use again without hesitation.

Very fast friendly and efficient service - highly recommended.

Serious lack of communication once I accepted the quote.

Delivery date changed three times, didn't contact the customer it was being delivered to even though clear emails were sent to make sure this happened. My item was somewhere in the UK all week end, no idea where it was stored or whether it was safe.

They simply couldn't get the concept that I was the person organising the delivery so there was a contact for collection address and contact for delivery and I just wanted a quick text or email to be told what stage we were at. Then when a genuine error occurred with payment, as this is the first time I have used this site, they badgered the woman they collected from for payment! Even though as soon as it was delivered I emailed them straight away to ask them how they would like to be paid, which now is. No contact from them to establish those details in the first place.

For the sake of balance, the item was delivered in good condition and all parts were present, with me on the phone checking as it came out of the van.

The irony is, I am in the removal business and and couldn't do this drop myself, but I can't imagine ever treating any of my clients like this, no matter what the price of the job, I always treat each client with respect.

They have a lot to learn about good customer service which is so easy! Personally I will not be using them again, or this site.

Bad service, had to make other arrangements due to lack of communication and incompetence. Would not recommend this service. Am trying to get my deposit back.