About Me

Mule are a small West Midlands based courier company offering trustworthy and reliable delivery service of both small and large goods.

Specializing in transportation of delicate goods. Same day and out of hours deliveries available.

T&C's

LABOUR: In ALL cases the customer will have been quoted for an appropriate vehicle to transport their listed goods and a driver ONLY, any extra manpower required for carrying items above 20kg will be the responsibility of the customer.

RISK MANAGEMENT: In ALL cases the customer will have been quoted for transport of their listed goods from a ground floor location to a ground floor location. (Increased Insurance charges would need to be applied where stairways are involved to comply with current HSE regulation requirements)

ACCESS: Our drivers reserve the right to refuse collection or delivery of any item where the vehicle access has been deemed , inadequate, in breach of Highway Law or HSE Policies.

BALANCE PAYMENT: Payment will automatically be set as COD (cash on delivery). however if preferred you may via Paypal before collection, a 5% admin charge would be added to this service.

ADDITIONAL ITEMS: Any items not listed in the job description will be charged at £5.00 per square foot, (this is a mandatory goods insurance requirement and is non negotiable)

TIME FRAMES: All domestic deliveries will be issued a 4 hour time frame for guidance purposes only and can NOT be guaranteed.

GOODS INSURANCE: free of charge on all items up to the value of £99. (Basic cover excludes "BREAKABLES" Glass, Pottery, Slate, etc), Insurance will be void if items are not packaged or are deemed inadequately packaged. Additional Insurance cover can be purchased separately if required for high value and/or un-packaged items and/or "breakables", (ANY CLAIMS MUST BE SUBMITTED WITHIN 24hrs OF JOB COMPLETION)

All jobs undertaken by ourselves through "ANYVAN" shall be subject to our own "TERMS OF BUSINESS POLICY", copies of this can be produced on request.

PLEASE NOTE:- By accepting our quote through "ANYVAN" you will be agreeing to our Terms & Conditions and our terms of business policy.