About Me

AlecLTD is one of the leading providers of Man & Van services in Birmingham and surroundings.
Terms and Conditions
Consumer Protection (Distance Selling) Regulations 2000
To ensure your piece of mind when using our service, please read our terms and conditions below.
Terms and Conditions:
Under which we operate can only be varied with the agreement of the client and AlecLTD. In confirming a booking with AlecLTD you are acknowledging your agreement with the following terms and conditions.
Quotations:
All quotations are made with best intention and any estimates of how long a job will take. You are liable for the full time that you use the service.
If a fixed price for the job has been given this price may be varied if:
i) the quantity of goods has increased
ii) the floors between the goods have varied
iii) the number of people to assist with the move has varied without prior notification.
Work Excluded from the quote:
AlecLTD reserves the right to refuse removal of items from parts of premises which, in the opinion of our driver, constitute a health and safety risk to either himself or other persons.
We are a courier and Removal Company and our drivers are trained to fulfil their job as such. Insurance:
Our vans are all comprehensively insured for Hire and Reward, plus an additional £20,000 Goods-in-Transit insurance and £1,000,000 Public-Liability-Insurance.
In line with the terms of our underwriters, the first £250 (excess-charge) of any claim is the customer’s responsibility and will be required in advance to initiate the claim process with our insurance company.
Any damage must be reported and verified immediately with the driver who will provide a claim form.
Payment:
AlecLTD is not open to negotiate price once a move has been completed. Full payment is demanded unless prior discounts have been agreed.
Parking:
You, the client, is responsible for ensuring that we can park legally at each address.
The quote provided is on the assumption that we will be able to park within 20metres of the pick-up point. If we are unable to do so, we reserve the right to revise our quotation.
Our advice is that you obtain a parking dispensation,obtainable from the local authority covering each address.
Route Navigation:
All our vans are fitted with SAT-NAV-SYSTEMS which our drivers follow to get to each destination. We accept no responsibility for how long the journey takes.
Regards,Alec