Our Services
House
Removals
Furniture &
Large Items
Delivery
Car
Transport
Piano
Transport
eBay
Deliveries
Motorbike
Transport
Man & Van
Service
European
Moves
About Us

We’re here to make moving anything easier, more affordable, and greener for everyone!

  • Founded in 2009
  • 5.1+ million job requests
  • 2.8+ million customers
Find out what makes us tick

Trusted partners with

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Prices

We make the most of existing journeys and empty space, so you never pay for a full journey – save up to 75%

Get instant prices
Businesses

With over 10 years’ experience, instant pricing, driver tracking and great lead times, AnyVan is the ideal solution for your delivery needs.

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Some of our many happy clients:

Eco Mission

Our vans are
Carbon Balanced

AnyVan makes the most of existing journeys to use as little fuel as possible, but while we massively reduce our carbon footprint through route matching, our vans still produce CO2, just like the others.

Our ambition is for AnyVan to be the greenest way to move on the planet, so we’ve teamed up with World Land Trust to balance all the CO2 our vans produce, by protecting and restoring threatened tropical forests each and every time we move.

Our Story
Storage

AnyVan Storage

A secure, low-cost, efficient end-to-end storage solution, offering collection, packing, storage, insurance and re-delivery as required.

We are up to 50% cheaper than traditional self-storage companies.

View our Storage Prices

All sizes available

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Registration

How do I sign up as a Transport Partner?

Register online through our simple signup process https://www.anyvan.com/become-a-transport-partner. Alternatively, please call our dedicated recruitment team on 020 3808 9083.

How much does it cost to register?

Absolutely nothing. It is FREE to sign up as a Transport Provider.

What kind of jobs does AnyVan do?

We move, anything, anywhere! We specialise in house moves, vehicle transportation, general furniture delivery, pianos moves and also offer hourly rates too.

What kind of vehicle(s) do I need to have?

You can use any vehicle suitable for the relevant work. To maximise your earnings we recommend that you use a Transit Van (SWB, MWB, LWB+), Luton Van, Flat bed transporters and 7.5t HGVs.

How long will it take for me start earning?

We will verify your account within 24 hours of signing up!

Documentation

What documents do I need?

All of our Transport Providers are required to have a valid Driving License. You will also be required to have the relevant insurance for the moves you will be undertaking. E.g: Motor Trade Insurance for transporting vehicles and Good in Transit (GiT) for general courier moves.

Why do i need to submit my documents?

We need to ensure that all of our Transport Partners have relevant and valid documents to complete moves.

How do I upload my documents?

During the registration process we will direct you to your AnyVan dashboard where you can upload a copy of the relevant documents. Alternatively you can ring our recruitment team on 020 3808 9083

When do i need to submit my documents?

When you initially sign up & when your document(s) are expired/up for renewal.

What if i don’t have the correct insurance documents?

Unfortunately, we can't get you started until we have approved your insurance documents. However, we have partnerships with leading insurance companies that offer discounted rates for you to get the right insurance. You will get access to this once you sign up.

What if I don't have a driving license?

Unfortunately we cannot process your application if you are a sole trader without a driving license. If you are a LTD company we will need verification of your driver’s licenses.

My Account

How are transport partner’s verified?

Our Transport Team will verify your credentials and documents. You will be notified once your account has been verified.

How do i get paid?

Directly to your bank account

How do I contact AnyVan?

Call us on our dedicated Transport Partner line 020 3808 9083 or email us at transport@anyvan.com.

What is the dashboard?

Your AnyVan Dashboard is where you can access all of your jobs and pending payments. This is where we also keep you to date with all of our new initiatives and schemes. Including top tips on how to maximise your earnings

What vehicle information does AnyVan need?

We encourage our Transport Partners to tell us everything about their vehicle from the make/model, payload to the loading capacity. The more information you provide us with, the easier it is for us to source you relevant work.

What if forget my login/password?

You can request for a new one via the login page.

How do I make changes to my AnyVan account?

Through your online dashboard or by speaking to a member of our partner support team.

AnyVan Partner Guidelines

What are the AnyVan Partner Guidelines?

These are a list of our guidelines and procedures for you to adhere to before you start accepting jobs.

Do i need to agree to this?

Yes, it is mandatory for all of our Transport Partners.

Where can i find the AnyVan Partner Guidelines?

You can find this on your dashboard.

Searching

How do I search for work?

The search deliveries page on your dashboard will let you find relevant work according to the filters you set. Don't worry this will be explained during your on-boarding call. But it's very easy!

Will I be notified of work?

Yes, AnyVan will send you email notifications based on the search options you have saved.

Can I search by certain locations/areas?

Yes, input any location and radius and we will find you the most suitable jobs.

Can I search for jobs between/ on a route?

Yes, this is easily possible through our route search option.

Can I filter by the type of moves I like to complete?

Add your preference; tell us the moves you specialise in and we will source the best jobs for you! We have a wide variety of jobs ranging from furniture, cars, bikes and pianos!

Can I search for jobs on a specific date?

Yes, you can look for jobs on the same day, tomorrow or on a date(s) in which you wish to work.

Can I save my regular routes?

You can save all the regular routes you complete, and we will send you relevant alerts that match your preferences.

Winning

Once I have accepted a job. What’s next?

You will receive a job sheet with all the relevant information: Pick up time, location and any specific instructions you need to complete the move.

What is a job sheet?

This contains all booking details including customer contact details, inventory and special instructions.

How do I receive a confirmation of the jobs that I have booked?

You will receive an SMS and an email confirming that you have been allocated to the job.

Can I do more than one job at a time?

Yes, you can book yourself multiple jobs along any route.

How do I cancel a job?

By calling our transport line, although jobs cancelled within 48 hours may incur a deallocation fee.

Can I get a early access to jobs?

Yes, once you are an AnyVan Elite member!

What is AnyVan Elite?

Transport Partner’s who choose to be a part of the AnyVan Elite scheme get AnyVan livery on their vehicle in return for great benefits including early access to jobs and unlimited bookings. Please see the link: https://www.anyvan.com/my-memberships/elite

Customer Reviews

What do customers leave reviews about?

You are rated anywhere between 1 - 5 on your punctuality, communication, care of goods and presentation.

When do customers give a review?

Customers are asked to provide review on their AnyVan experience after the move is completed.

How does the customer reviews affect my experience on AnyVan?

Your customer reviews are one of the most essential parts of partnering with AnyVan. If your average customer review rating drops below a certain point then we will first give you a warning with guidance on how to improve. Thereafter if it continues to decline, we will have to restrict your access to the jobs on AnyVan.

Can I appeal unjust customer reviews?

You can speak to a member of our team if you feel you have been unfairly judged.

Can I appeal customer reviews that resulted from something out of my control?

Negative customer reviews caused due to AnyVan or system errors will be removed.

Payments

How do I get paid?

Once you complete a job, your payment will be approved and scheduled.

How often will I get paid?

We run our provider payments twice a week

Where can I track my payments?

You can track your payments through your dashboard

Can I request additional funds if the job sheet is not accurate?

Yes, please let us know if the customer changes locations, inventory or requests for additional services.

Can I dispute a payment?

Yes, please call a member of our transport support team.

Still need help?
Contact the support team

Chat with us

Have a chat with one ofour experts

Email us

Send an email totransport@anyvan.com

Call us now

020 3808 9083 for aninstant quote

Our support team is on hand 7 days a week and until 9:00pm Monday to Friday.

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