AnyVan's 5th Birthday

As we celebrate another milestone in the AnyVan journey, we feel that it’s important not only to reflect, but to share with our customers who we are as a business and how far we have come.

Founded with the aim of solving a problem and hoping to change the perception of the delivery and removal industry, we always knew we wanted to be different.

Despising the lacklustre customer service commonly associated with moving, we made a conscious decision to focus on you, our customers. With a vibrant and colourful attitude toward our new process of delivery and removals, we began the AnyVan story, with a very small team in a very small London office.

Five years on, and over 1.2 million users later, we're continuing to grow our team whilst breaking new ground in the world of delivery and removals. By injecting life and colour into a once grey and dreary industry, we have proceeded to light the AnyVan flame that has literally blown away the dismal past and with open arms, welcomed a brighter future.

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Our Philosophy

Let's face it, moving can be difficult. Whether you're packing to move to a new home or trying to pick up a sofa you’ve bought on a classifieds site, organising a delivery can be time consuming and expensive. You just want someone to help you through it.

That's why we're here. We've spent the past 5 years building a community of over 35,000 trusted transport providers and growing our team of Customer Service Heroes, so we can get you the cheapest quote with minimum hassle.

How do we do it? We follow the AnyVan way of thinking:

1. Keep it simple

“Make it Simple, But Significant” ~ Don Draper

We’re here to make the process of finding cheap delivery quotes as quick and easy as possible for our customers. That’s why we’ve adopted a clean, minimalistic, step-by-step design in our online process, so you can focus on what you’re here for – getting the best quote.

2. Friendliness is next to godliness

“Nothing is so contagious as enthusiasm.” ~Samuel Taylor Coleridge

Although we are an online business, we understand how frustrating it is when you can’t speak to a real person. That’s why we have a team of energetic and motivated Customer Service Heroes on hand waiting to help you. They’re available to chat from 8:00am - 9:00pm Monday to Friday, 9:00am - 6:00pm Saturdays & 9:00am - 5:00pm on Sundays. You can contact us on 020 3872 3050.

3. Work hard, play hard

“It always seems impossible until it is done” ~ Nelson Mandela

At AnyVan, we work on the premise that one person alone cannot make the company, it needs to be a team effort. Our motivated attitude toward the work we do is facilitated by AnyVan’s open door policy, encouraging honest communication across all levels of the business. We love having a laugh, our office is always buzzing, and on a Friday evening you can find us sharing a few drinks playing a friendly game of AnyVan Ping Pong.

Our Mission

AnyVan was created to solve the major problems of the removals industry, specifically in regard to the quoting process, the high price of quotes, and the amount of CO2 produced.

How are we solving these problems?

1. Making moving easier

We are continually expanding our network of trusted transport providers to empower our customers with choice. We want to be sure that you find the best delivery quote, whatever your situation might be.

2. Providing the highest level of customer service

AnyVan is focused on creating a fantastic customer experience, both online and offline. Currently sitting at first place in Trustpilot’s Removals category, the AnyVan team is working hard to reach a 10/10 rating.

3. Reducing CO2 emissions

The transport industry accounts for between 20% and 25% of world energy consumption. We’re encouraging collaborative consumption and saving up to 1 million kilos of CO2 per month by filling unused space in vans and lorries

We pride ourselves on our customer service, and you can rely on us to always be positive, responsive, friendly and reliable. It’’s the AnyVan way!

If you want to get in touch about becoming a member of the AnyVan team, please email your CV and a cover letter to info@anyvan.com

Our History

Our Team